Dovetail Launches Channels, Redefining How Product Teams Leverage Customer Insights News Desk Apr 12, 2024 Dovetail, the leading customer insights hub, launched Channels, a new solution for continuous product discovery that takes large…
Medallia Recognized as a Leader in SPARK Matrix Customer Journey Analytics Report 2023 News Desk Apr 12, 2024 Medallia, Inc., the global leader in customer and employee experience, announced its recognition as a Leader in the SPARK Matrix™…
Khoros Unveils A Generative AI-Powered Platform That Will Revolutionize Self-Service Customer Care News Desk Apr 12, 2024 Khoros, a leader in digital customer engagement software, announced the patent-pending next-gen Khoros Customer Care Cloud. This…
Progress Announces Advanced AI Capabilities to Accelerate Delivery of Digital Experiences News Desk Apr 11, 2024 Progress, the trusted provider of infrastructure software, announced new powerful capabilities and enhancements in the latest…
Accenture Acquires Unlimited to Further Bolster its CRM and Customer Relevance Capabilities News Desk Apr 11, 2024 Accenture has acquired Unlimited, the award-winning integrated customer engagement agency, which will become part of Accenture…
Knotch Unveils Knotch One, First All-in-One Digital Optimization Platform for Content-Centric Web… News Desk Apr 11, 2024 While on-stage at the Content Connect 2024 conference, Knotch unveiled Knotch One, the first all-in-one digital optimization…
Five9 Announces Enhanced Zendesk Integrations to Unify the Agent Workspace and Meet Customer Needs… News Desk Apr 11, 2024 Five9, provider of the leading CX intelligent platform, announced enhancements to its integration with Zendesk Talk Partner…
Zingtree Empowers B2C Companies to Handle 160 Million+ Customer Interactions with AI-Driven… News Desk Apr 10, 2024 Zingtree, a leading AI-enabled customer experience (CX) automation platform, reached significant milestones in its journey to…
Bespoke Partners Initiates Coverage of AdTech and MarTech Sector, Providing Premier Executive Talent… News Desk Apr 9, 2024 Bespoke Partners, the largest retained executive search and leadership advisory service firm for software companies, announced it…
SyncWords Awarded Key Patent for Automated Voice Translations in Live Video Streams for Global… News Desk Apr 8, 2024 SyncWords, the leading provider of live AI captioning, subtitling, and dubbing (aka voice translations) for live streams and…