cloud contact center

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, announced it was recognized as a Leader in The Forrester…

NICE announced that NICE has been recognized as a Leader in Contact Center as a Service by Forrester Research. The Forrester…

Alvaria, a global leader in enterprise-scale customer experience (CX) solutions, announced a strategic partnership with UJET,…

On November 12, 2024, Natterbox, a leader in cloud contact center solutions, announced the launch of AI Assist, a new feature…

UJET, Inc., a leading provider of AI-powered cloud contact center solutions, announced it has closed its latest round of funding…

8x8, Inc., a leading integrated cloud contact center and unified communications platform provider, announced recent innovations…

8x8, Inc, a leading integrated cloud contact center and unified communications platform provider, announced beta availability of a…

8x8, Inc., a leading integrated cloud contact center and unified communications platform provider, announced enhancements to the…

8x8, Inc., a leading integrated cloud contact center and unified communications platform provider, announced it has won numerous…

Amazon Web Services, Inc, an Amazon.com, Inc. company  announced new generative AI capabilities in Amazon Connect, AWS’s cloud…