customer expectations

Insightly, a modern, scalable customer relationship management (CRM) platform, is sharing predictions for what will be the most…

Narvar, the pioneer in post-purchase customer experiences, announced a partnership with Rise.ai, the leading Gift Card and Store…

Acquisition Extends Attack Path Management Platform Through Addition of Continuous Control Monitoring Innovator XM Cyber,…

Zoom Apps SDK enables developers to build new applications that transform the meeting experience  Zoom Video Communications, Inc.…

Aims to groom its people for leadership roles TDCX Thailand, an award-winning digital customer experience solutions provider…

Infor customers surveyed call out Infor's strengths in industry expertise, user experience, innovation and implementation…

Airline flight volumes are down, but airline customer communication is at an all-time high due to issues of flight cancellations,…

Zayo announced a series of advancements to make its independent fiber network even more powerful for customers. The growth marks…

Allows companies to stay on the pulse of customer needs with better engagement throughout the customer journey Pexip, a global…

First in Series of Benchmarking Reports for 2022 Finds Customer Frustration and Lack of Trust Lead to Missed Revenue, With Some…