17 Ways to Transform Customer Experience with Generative AI
Generative AI has recently gained attention in tech, but its potential goes beyond chatbots. Many researches showcase that getting…
Browsing Tag
customer interaction
Third-Party Cookies Stay for Now—Time for Marketers To Rethink Privacy-First Strategies
Google has decided to delay the removal of third-party cookies from its Chrome browser, giving marketers more time to adjust.…
A how-to guide on customer experience analytics [+ Free tools]
What is customer experience analytics?
Customer experience analytics (CX Analytics) is the systematic collection, processing, and…
GoTo Boosts Customer Experience with 40+ New Features
GoTo, the company making IT management, support, and business communications easy, announced more than 40 product enhancements to…
NLPearl.ai Expands Multilingual Capabilities to Enhance Global Customer Interactions
NLPearl.ai, a leader in AI-driven customer interaction solutions, is pleased to announce the expansion of language support for its…
boost.ai Partners with CX Effect to Deliver Hybrid-AI Powered Customer Experiences
boost.ai, a leading conversational AI (CAI) solution provider, announced a new partnership with CX Effect, the only CX-focused…
IntelePeer Introduces SmartCommunicator™ for Microsoft Teams
IntelePeer, a leading AI-powered Communications Automation Platform provider, introduces SmartCommunicator for Microsoft Teams…
Pipeliner CRM Engages Trevelino/Keller to Elevate Brand Visibility
Trevelino/Keller, a nationally ranked Growth PR+Mkt agency, announced its partnership with Pipeliner CRM, the leading sales…
Sprinklr Named a Leader in Digital Customer Interaction Solutions Report
Sprinklr , the unified customer experience management (Unified-CXM) platform for modern enterprises, announced its recognition as…
Salesloft Welcomes Sam Loveland as Chief Customer Officer
Salesloft, provider of the first and only global AI-powered revenue workflow platform, announced the appointment of Sam Loveland…