Future of Marketing: Customer Journey Orchestration Explained
Customer journey orchestration (CJO) is a powerful strategy that helps businesses create personalized experiences for their…
Browsing Tag
customer loyalty
Nectar360 partners with Marriott Bonvoy ®
Partnership with global travel loyalty programme means Nectar members will soon be able to use and earn Nectar points on hotel and…
Challenges in Offering Digital Experience and Ways Tools Can Overcome Them
As consumer life cycles are increasingly becoming more complex, having scalable enterprise-grade digital experience platforms that…
Customer Experience Metrics: What You Should Measure and When
Every company wants to create a lasting impression on their customers. But why are brands fixated on this?
HubSpot states that…
ibex Launches 3rd Annual CX Leadership Awards
ibex , a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions,…
New Acquia CDP Capabilities Spur CX Innovation for Customers and Partners Across Industries
Digital experience company Acquia announced new Acquia Customer Data Platform tiers and partner models, expanded industry focus,…
Sendinblue Acquires Captain Wallet to Further its Impact in Retail
Sendinblue, a leader in digital marketing, is pursuing its ambitious growth strategy with the acquisition of Captain Wallet, a…
Kognitiv Corporation appoints Tim Sullivan as Chief Executive Officer
Kognitiv Corporation ("Kognitiv"), a global leader in driving customer loyalty through data insights and multi-enterprise…
HGS Partners with Genesys
Hinduja Global Solutions (HGS), a leading and innovative provider of solutions in consumer engagement, digital customer…
The Best CRM Software Identified by SoftwareReviews’ Data to Increase Customer Loyalty This…
SoftwareReviews, a leading source for insights on the software provider landscape, has published its 2022 Customer Relationship…