customer support

RapidScale, a Cox Business company, proudly announces the launch of its new Contact Center as a Service (CCaaS) solution, fueled…

SmartBug Media® HubSpot's most decorated Elite partner in the world and the digital agency of choice for organizations looking to…

Zendesk announced a new fully-featured voice solution that can deliver unified and elevated customer support at every step of the…

Guess what’s the most underrated asset for a business. It’s data. About 87% of marketers say so. Even after that, 40% of marketers…

Bloomreach, the platform fueling limitless ecommerce personalization, announced the launch of Omniconnect, a seamless new way for…

Keywords Studios' customer support platform, Helpshift, the established leader for AI-driven, consumer-first support for modern…

parcelLab, the premier global provider of post-purchase customer experience software,  announced the launch of Campaign Manager.…

Kibo Commerce, a market leader in composable unified commerce solutions, has announced a strategic partnership with Alloy…

Weave, the all-in-one customer communication and engagement platform for small- and medium-sized businesses, announced Marcus…

Paligo, a leading provider of software enabling customers to manage componentized technical documentation and knowledge assets,…