Digital Customer Journey: What Brands Need to Know
The digital customer journey has become the backbone of modern business success, as more customers interact with brands online…
Browsing Tag
customer touchpoints
Propelled by Suite of Generative AI-Powered “Genius” Products, SOCi Embraces CoMarketing…
SOCi Inc, the leading comarketing cloud for multi-location enterprises, is revolutionizing the marketing landscape with the dawn…
Birdeye Goes Global, Acquires Australia-based Cube Online
Birdeye, the leading all-in-one digital customer experience platform, announced the acquisition of Cube Online (Cube), Australia’s…
Surfside Announces General Availability of Cannabis Advertising Platform in Canada
Canada-based dispensaries and brands can now use Surfside's leading cannabis advertising platform to grow their business…
Pega Launches Pega Process Extender for Salesforce Lightning on Salesforce App Exchange and Pega…
Component makes it easy to embed Pega into Salesforce environments to further automate customer service workflows
Pegasystems…
Surfside Launches Retail Intelligence Targeting for Inventory-Level Ad Campaigns
The Surfside Ad Platform now allows cannabis businesses to run ads based on SKU-level inventory data
Surfside Solutions Inc.…
Voya Financial hires Jessica Saperstein to lead its Customer Experience Center of Excellence
Voya Financial, Inc., announced that it has hired Jessica Saperstein for the position of chief customer experience officer.
“I…