LivePerson Reveals Customer-Powered Community to Facilitate Contact Center Transformation and Growth
LivePerson has introduced the LivePerson Community, a dynamic new hub designed to connect its global customers, fostering…
Browsing Tag
digital-first engagement
Total Economic Impact Study of Verint Digital-First Engagement Solutions Finds an ROI of 271 Percent…
Verint®, The Customer Engagement Company™, released a commissioned study conducted by Forrester Consulting on The Total Economic…
New Research Underscores Need for Digital-First Engagement as Airline Passengers Navigate More…
Airline flight volumes are down, but airline customer communication is at an all-time high due to issues of flight cancellations,…
Verint Wins Multiple Industry Awards for Delivering Excellence in Knowledge Management
Verint, The Customer Engagement Company, announced that Verint Knowledge Management has been recognized by KMWorld for four…