Genesys

Enterprise Connect, the leading conference and exhibition for enterprise communications and customer experience, announces…

eGain, the leading AI knowledge platform for customer service, announced the availability of its AssistGPT generative AI service…

Cognigy, global leader in AI-powered customer service solutions, announced its advancement to the Elite Tier partnership on the…

In an economy where exceptional experiences drive success, skilled agents play a crucial role in converting one-time buyers into…

Following its successful inclusion in the Genesys AppFoundry in Europe, Cognigy, a global leader in Conversational AI, is excited…

Genesys, a global cloud leader in AI-powered experience orchestration, announced the completion of its acquisition of Radarr…

Coveo, a leading provider of enterprise AI platforms that enable individualized, connected, and trusted digital experiences at…

Genesys, a global cloud leader in AI-powered experience orchestration, announced it has entered into an agreement to acquire…

Contact center agents often juggle between multiple screens while handling live customer interactions. This not only introduces…

Genesys, a global cloud leader in AI-powered experience orchestration, was named a Leader in the IDC MarketScape: Worldwide…