Zoom Enhances Team Chat with AI Companion for Improved Collaboration and Efficiency

Zoom Communications, Inc. has unveiled a redesigned Team Chat sidebar, bringing a host of features aimed at improving workspace customization and boosting efficiency for users. The new sidebar introduces advanced options for organizing chats, channels, and apps, offering a more personalized experience. Features like drag-and-drop tab arrangement, advanced sorting, and filtering are now available to help users optimize their digital workspace.

“We’re all looking for ways to optimize how we work in the new year, and catching up on chats can be overwhelming. With Zoom Team Chat, you can do cross-product work and be more productive with Zoom Workplace’s AI-first products like Zoom Docs, Zoom Meetings, and Zoom Whiteboard,” said Smita Hashim, Chief Product Officer at Zoom. “Our new Team Chat sidebar design takes this to the next level by empowering users to collaborate smarter and customize their workspace to fit their preferred workflow. With AI Companion included at no additional cost for our eligible paid users and enhanced Team Chat organization tools, users can triage and track their messages more easily, saving time and allowing them to focus on what matters most.”

Early adopters of the revamped Team Chat sidebar have already praised its impact on productivity:

“The new sidebar is sure to be a hit with our users. With the ability to customize tabs, navigation becomes smoother and more intuitive, while eliminating the need for endless scrolling,” said Kristian Needham, Senior UCaaS Engineer at Werner®.

The redesign, along with integrated AI enhancements, provides users with seamless navigation and customization options, optimizing the chat experience. Users can now tailor their interface to prioritize key chats, reorder tabs, pin important conversations, and even personalize notifications for each tab.

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Key Features and Benefits of the Zoom Team Chat Sidebar

  • Intuitive Layout and Customization: With newly added tabs for direct messages, channels, apps, folders, starred items, shared spaces, and more, users can now drag and reorder tabs, helping to better organize and prioritize their workday.
  • Advanced Sorting and Filtering: Quickly locate relevant conversations with advanced sorting tools, and access time-sensitive meetings via the “Today” filter on the Meeting chats tab.
  • AI Companion Integration: The AI Companion now provides actionable insights directly from within conversations, including summarizing unread messages in chats and channels, helping users stay up to date with minimal effort.
  • Streamlined Notifications: Customizable notification settings at the tab level enable users to reduce clutter and focus on the most relevant updates.
  • Code Support: Zoom Team Chat now supports code blocks and in-line code, allowing users to share formatted code within chat messages. This feature helps to avoid confusion by making code snippets visually distinct.

Boosting Productivity with Zoom Team Chat

Zoom Team Chat is designed to enhance collaboration, enabling users to access meeting chats, share whiteboards, and join meetings swiftly. The platform offers an array of features to help users work smarter and more efficiently:

  • AI Companion: Available at no additional cost for eligible paid users, AI Companion assists with composing messages, taking quick actions, and generating summaries of chat threads, streamlining communication.
  • Continuous Meeting Chat: Users can engage in chats before, during, and after meetings, with all shared messages and links available in a persistent group chat.
  • AI Meeting Summaries: After meetings, users can share AI-generated summaries within Team Chat and follow up on action items directly in the conversation.
  • External Collaboration: Zoom Team Chat enables seamless communication with external contacts, making it easier to collaborate on various projects.
  • Centralized Search: The search functionality now pulls results from chats, meeting summaries, SMS, documents, and more, offering a comprehensive search experience across the platform.

As part of Zoom Workplace, Zoom Team Chat incorporates AI Companion at no additional cost for eligible paid users, further enhancing the platform’s ability to optimize workflows and drive productivity.

By offering these advanced features, Zoom continues to prioritize user experience, helping individuals and teams work smarter, not harder, in today’s fast-paced digital landscape.

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