B2C Tech

Barclays Bank PLC and Microsoft Corp. announced Barclays has deployed Microsoft Teams as its preferred collaboration platform,…

TCN, Inc., a global provider of a comprehensive cloud-based call center platform for enterprises, contact centers, BPOs, and…

Deploying chatbots for lead generation has several advantages for your business. Today, businesses are developing multiple…

EBG, one of the fastest growing e-commerce solutions providers in the U.S. specializing in travel and entertainment, is acquiring …

Recognizing top companies that are paving the way forward for commerce Amplience, the leading commerce experience platform,…

Service addresses digital leaders' most pressing priorities to deliver stronger CX and drive customer retention and loyalty  …

Customers can now benefit from completing more, genuine transactions and blocking fraud by increasing the accuracy of…

Highlights Marketers' Approach and Investment in Reaching the Mover Demographic Nearly Half of Mover Marketing Users Admit Mover…

Kibo, the leader in unified commerce, announced that global research and advisory firm Forrester Research has named Kibo the only…

Emplifi found that more than half of the 2,000 consumers it surveyed expect brands to respond to online customer service inquiries…