AI-Powered Language is Fueling Customer Engagement According to Survey from Persado and Coresight…
New data shows that AI is driving the next marketing revolution by activating first-party data and delivering the true…
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Customer Experience
ChurnZero Named One of the Top 30 Rated Integrations on the HubSpot App Marketplace
ChurnZero is the highest-rated Customer Success platform in the HubSpot App Marketplace
ChurnZero, a leading Customer Success…
Fugue Leads Cloud Compliance Market in Customer Satisfaction, According to G2 Report
Grid® Report for Cloud Compliance | Winter 2022
Fugue, the cloud security and compliance company, announced that it holds a…
Cyara Secures Growth Investment of Over $350 Million USD to Accelerate Automated CX Assurance…
Cyara, a leading provider of automated customer experience (CX) assurance solutions, announced it has received more than $350…
WNS Named a ‘Leader’ in Digital Customer Care Services by IDC MarketScape
WNS, a leading provider of global Business Process Management (BPM) solutions, announced that it has been named a ‘Leader’ in the…
Wealthify Creates Richer Customer Interactions with Talkdesk Contact Centre Solution
Award-winning UK online investment service leverages advanced call capabilities and performance monitoring to boost customer…
Aktify and Five9 Establish Partnership to Help Businesses Turn More Sales Leads into Inbound Calls
Aktify announces its partnership with CCaaS (Contact Center as a Service) leader Five9, combining its outbound conversational AI…
Glia Continues Rapid Growth in 2021, Doubling Customer Base, Employee Headcount and Strategic…
Emerges as Digital Customer Service (DCS) leader, earning industry awards, analyst accolades and praise for category-defining book…
Qualtrics Appoints Two New Board Members
Qualtrics, the leader and creator of the Experience Management (XM) category, announced that Omar Johnson, an innovative…
Cella Named One Of The Largest US Marketing And Creative Staffing Firms By Staffing Industry…
Cella, a nationwide staffing, consulting and managed solutions firm, today announced that it has been recognized by Staffing…