Customer Experience

Brightcove, the world's most trusted streaming technology company, is launching a new generative AI assistant for Amazon Web…

Zingtree, a leading AI-powered customer experience (CX) automation platform, announced the launch of its AI CX toolkit: CX Answers…

Birdeye, the leading reputation, social media, and customer experience platform for local businesses, clinched numerous awards at…

Qualtrics, the leader and creator of the experience management category, unveiled new AI-powered innovations across XM for…

Iterable, the AI-powered customer engagement platform, unveiled several new capabilities as part of its 2024 Product Announcement …

Marchex, which harnesses the power of AI and conversational intelligence to drive operational excellence and revenue acceleration,…

Forrester announced the full schedule for its CX Summit EMEA to be held in London (and streamed) June 24-26, 2024. Today,…

Parloa was founded in 2018 by Malte Kosub and Stefan Oswald in Berlin, Germany to harness the power of AI to revolutionize…

Digitas, the Networked Experience agency, has unveiled Digitas AI, a groundbreaking Generative AI operating system and a suite of…

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…