Everise Partners with Krisp to Deliver AI-Enhanced Customer Experience Across Global Operations

Everise, a leading provider of customer experience (CX) solutions, has announced a strategic partnership with Krisp, the real-time voice AI platform, to deploy AI-driven enhancements across its global agent workforce. This collaboration brings together Everise’s renowned operational expertise, award-winning people-centric culture, and deep domain knowledge with Krisp’s cutting-edge AI technology to revolutionize voice-based customer interactions.

The partnership underscores a shared commitment to transforming the CX landscape by integrating real-time AI into live customer support environments—enabling faster, clearer, and more empathetic communication between agents and customers at scale. It marks a significant leap in Everise’s mission to future-proof customer support with intelligent, human-augmented solutions.

“At Everise, we believe the future of CX lies with empowering people with the right technology,” said Sudhir Agarwal, Founder & CEO of Everise. “We are proud to partner with Krisp to further our shared vision of amplifying the human touch with real-time AI. Together, we’re helping enterprises meaningfully elevate every customer experience. This is innovation with impact – and it’s the future of CX.”

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As part of the initial rollout, Krisp’s voice AI capabilities—including accent neutralization and noise cancellation—have been deployed on 10,000 Everise agent seats worldwide, with full-scale implementation expected in the coming months. The platform provides agents with a unified, real-time toolset that improves communication quality, breaks down language and accent barriers, and increases resolution speed—driving a more consistent and engaging customer experience across all channels.

Planned feature expansions include Agent Assist and real-time speech interpretation, both of which are slated for phased deployment as part of the evolving technology roadmap. These tools will further enhance Everise agents’ ability to deliver fast, personalized support that aligns with the dynamic expectations of today’s digital-first consumers.

“Everise is setting the bar for what modern CX looks like,” said Davit Baghdasaryan, CEO and Co-Founder at Krisp. “By rolling out the full Krisp AI platform across their agent fleet, they’re investing in the future: one where every voice interaction is faster, clearer, and more intelligent. We’re proud to partner with a company that shares our belief in real-time AI for real human impact.”

With this partnership, Everise continues to lead the CX transformation by harnessing AI not as a replacement for human interaction—but as a powerful enabler of better, smarter, and more empathetic customer support on a global scale.