Conduent CX Recognized as Leader in 2023 ISG Provider Lens for Customer Experience Services for… News Desk Oct 12, 2023 Conduent Incorporated, a global technology-led business process solutions and services company, announced Information Services…
Oracle Adds Artificial Intelligence to Marketing, Sales, and Service Applications to Help Customers… News Desk Sep 20, 2023 Oracle CloudWorld Oracle has added new artificial intelligence capabilities in Oracle Fusion Cloud Customer Experience to help…
SalesHood Launches Salesforce CRM Insights For Client Sites To Sell And Service Customers More… News Desk Sep 15, 2023 SalesHood, the leading purpose-built sales enablement platform, launched a new way for sales and customer success teams to engage…
Level AI Named a Gartner Cool Vendor in Customer Support and Service Technology for Pioneering… News Desk Sep 14, 2023 Level AI announced that it has been named a Gartner Cool Vendor for its exceptional contributions to the field of artificial…
Sinch MessageMedia Launches new SMS service to improve customer experience News Desk Sep 12, 2023 Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud,…
8×8 Expands AI Self-Service Capabilities with Voice Interactions for 8×8 Intelligent… News Desk Aug 31, 2023 8x8 a leading integrated cloud contact center and unified communications platform provider, announced the availability of voice…
Salesforce’s New Sales GPT and Service GPT Drive Productivity and Personalize Customer Interactions… News Desk Jul 5, 2023 Sales GPT and Service GPT will bring the power of trusted, secure generative AI, and real-time data from Data Cloud, to…
Emplifi Partners With SKUx to Make Trackable Digital Customer Payments Possible on Emplifi Service… News Desk Jun 7, 2023 SKUx, an innovative payments technology and consumer engagement platform, today announced a partnership with Emplifi to make…
8×8 Named as a Strong Performer in 2023 Gartner® Peer Insights™ “Voice of the Customer for… Business Wire Mar 9, 2023 8x8, Inc., a leading integrated cloud communications platform provider, announced it has been named a Strong Performer in the…
Dialpad Named as a Strong Performer in 2023 Gartner® Peer Insights™ “Voice of the Customer for… Business Wire Feb 16, 2023 Dialpad, Inc., the industry-leading Ai-Powered Customer Intelligence Platform, announced it has been named in the Gartner Peer…