Hiver launches its knowledge base portal; helps companies worldwide offer better self-service to… PR Newswire Sep 8, 2022 Hiver, a Gmail-based customer service platform, has launched its own knowledge base portal that helps companies build, host, and…
Teleperformance Applauded by Frost & Sullivan for Its Market Leadership in the European… PR Newswire Aug 30, 2022 Recently, Frost & Sullivan researched the European customer experience outsourcing services industry and, based on its…
Revation Surpasses Milestone 600th Banking Customer on Its Digital-first Contact Center as a Service… Business Wire Aug 17, 2022 Revation Systems, a digital Contact Center as a service platform (CCaaS) for highly regulated industries, today announced a new…
70.4% Shifted to Alternate Brands Due to Poor Customer Care Services, reveals GoodFirms 2022 Survey PR Newswire Aug 3, 2022 GoodFirms, globally renowned research, ratings, and reviews platform, recently released its new research report-"Global Customer…
Babel Street Launches Expanded Professional Service Offerings to Drive Additional Value for… PR Newswire Aug 1, 2022 Babel Street, the world's leading AI-enabled data-to-knowledge company, announced an expanded set of professional services…
New Harvard Business Review Analytic Services Research Finds Effective Customer Engagement is… PR Newswire Jul 26, 2022 Harvard Business Review Analytic Services released a new report sponsored by Intercom, the Engagement OS, called "Future-Proofing…
Pivotree and Spryker Announce Market-Disrupting Partnership for B2B Customers to Deliver… PR Newswire Jul 22, 2022 Pivotree Inc, a leading provider of frictionless commerce solutions, announced a new partnership with Spryker, a leading digital…
True IDC Applauded by Frost & Sullivan for Achieving Strategic Customer Wins through Continued… PR Newswire Jul 7, 2022 With its ability to develop solutions that respond to clients' needs, True IDC cements its position as a leader in Thailand's data…
Infobird Co., Ltd Provides Digital and Intelligent Customer Engagement Solution to Enhance Patient… PR Newswire Jun 30, 2022 Infobird Co., Ltd, a leading provider of AI-powered customer engagement solutions in China, announced that it has started to…
Independent Research Firm Cites Ansira As A Strong Performer In Customer Data Strategy and… PR Newswire Jun 29, 2022 Ansira Partners, Inc. ("Ansira"), an independent global marketing services and solutions company, was named a Strong Performer in …