AskNicely Launches Benchmark Program Empowering Service Businesses to Level Up Their Customer… Business Wire Jun 28, 2022 Personalized benchmarking for service businesses delivers an action plan that will improve customer experience and revenue growth…
Oracle Cloud Infrastructure Expands Distributed Cloud Services with OCI Dedicated Region and… PR Newswire Jun 22, 2022 OCI Dedicated Regions brings the full public cloud to more customers and more customer data centers with a new, smaller…
Equifax Wins Google Cloud Customer Awards in Diversity, Equity, and Inclusion and Financial Services PR Newswire Jun 21, 2022 Equifax® has been recognized with the Google Cloud Customer Award for Diversity, Equity and Inclusion. The company also received…
LumApps Wins Google Cloud Communication and Service Provider 2021 Customer Award PR Newswire Jun 17, 2022 Employee Experience platform recognized for building a cloud-native solution that can unify modern workforces through better…
Yotpo Launches Self-Service Subscriptions Commerce App to Help Shopify Merchants Capture Recurring… PR Newswire Jun 9, 2022 Jill + Ally, the lifestyle brand co-founded by Jill Zarin of "Real Housewife of New York City" and daughter Ally Shapiro, boosts…
ServiceNow to Acquire Hitch Works to Help Customers Address Talent Gaps Business Wire Jun 6, 2022 Acquisition will help companies match people to projects and elevate employee learning, development, and workforce planning…
SecurityScorecard Expands Platform, Services and Education to Help Customers Strengthen Their… PR Newswire Jun 2, 2022 Four New Modules and 30 Integrations Empower Organizations to Proactively View, Manage, and Reduce Cyber Risks …
NICE 2022 Digital-First Customer Experience Report Finds 81% of Consumers Say They Want More… Business Wire May 25, 2022 While 95% of companies surveyed reported a dramatic growth in customer self-service requests in 2021, major gaps still exist…
TechSee introduces Continuity, the industry’s first omnichannel solution for truly… PR Newswire May 23, 2022 The solution passes customer engagement data and visual context from digital self-service channels seamlessly to live agents when…
Aavenir Partners with CloudGo to Expand AI-enabled Source-to-Pay Solutions and Digital Workflows for… Business Wire May 20, 2022 Aavenir, a global Source-to-Pay solutions provider on ServiceNow, and CloudGo, a leading Digital Workflow Expert and ServiceNow…