Ushur Elevates Customer Experience Automation with Yellowbrick Cloud Data Warehouse News Desk Feb 16, 2024 Yellowbrick Data, the leading Kubernetes-native data warehouse for private clouds, announced that Ushur, the leader in AI-powered…
Sprout Social Launches New Care Solution to Power Exceptional Customer Experiences News Desk Feb 14, 2024 Sprout Social, an industry-leading provider of cloud-based social media management software, announces the launch of Social…
evaluagentCX Provides All-in-One Platform to Help Brands Elevate Customer Experience News Desk Feb 9, 2024 evaluagent, a global leader in contact center quality assurance and performance improvement software, introduced evaluagentCX, an…
Verizon invests in customer experience; names first-ever Chief Experience Officer News Desk Feb 6, 2024 Verizon is investing more in customer experience with the creation of an organization dedicated solely to creating the best…
Sogolytics Elevates Customer Experience Management with ChatGPT Integration News Desk Feb 6, 2024 Sogolytics, a pioneering force in experience management software, proudly unveils a transformative upgrade to its platform through…
8×8 Bridges the Customer Engagement Gap, Empowering Customer-Facing Employees with Tailored… News Desk Feb 1, 2024 8x8, Inc, a leading integrated cloud contact center and unified communications platform provider, announced beta availability of a…
ibex Launches Wave iX: The Next Evolution in AI-Powered Digital-First Customer Experience News Desk Jan 31, 2024 ibex , a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, introduced…
ActionIQ Announces CX.AI, the First Solution to Integrate GenAI Data and GenAI Content To Enable… News Desk Jan 29, 2024 ActionIQ, the leading Enterprise Customer Data Platform, announced the launch of CX.AI, a suite of AI-enabled solutions…
New Era Japan Elevates Customer Experience with GroupBy’s AI-First eCommerce Search and… News Desk Jan 24, 2024 GroupBy Inc., a SaaS-based B2C and B2B eCommerce product discovery technology leader, is thrilled to announce the successful…
Genesys to Acquire Radarr Technologies, Unifying the Customer Experience Like Never Before News Desk Jan 23, 2024 Genesys, a global cloud leader in AI-powered experience orchestration, announced it has entered into an agreement to acquire…