Global Technology Solutions, Inc. (GTS) Revolutionizes Customer Experience with Strategic… News Desk Jan 15, 2024 In a groundbreaking move, GTS, a leading provider of interaction management solutions, announced its strategic acquisition of…
Blue Zone Planet Installs the GroupBy AI Search & Discovery Shopify App to Improve their… News Desk Jan 15, 2024 GroupBy Inc., a SaaS-based eCommerce search and product discovery leader, is thrilled to announce the successful implementation of…
Calabrio Acquires AI and Bot Analytics Company Wysdom to Revolutionize the Customer Experience News Desk Jan 10, 2024 Calabrio, announced their acquisition of Wysdom, the leading experts in AI (Artificial Intelligence) and virtual agent performance…
NICE Advances AI-Driven Customer Experience with 2023 CXone Fall Release News Desk Dec 21, 2023 NICE announced the launch of the 2023 CXone Fall Release, expanding AI and automation and increasing openness across the CXone…
PolyAI Announces 2nd Annual CX 100 Nominations Recognizing Individuals Transforming Customer… News Desk Dec 18, 2023 PolyAI, a global leader in conversational artificial intelligence (AI) and customer-led voice assistants, announced the launch of…
Aneta Ranstoller Joins Fresche Solutions as Vice President of Marketing, Spearheading IBM i Customer… News Desk Dec 15, 2023 Fresche Solutions, a global leader in IBM i modernization and transformation, is pleased to announce the addition of Aneta…
NUSO Acquires Integrated Customer Experience Software-as-a-Service Company News Desk Dec 14, 2023 NUSO, a leading multinational service provider of proprietary cloud communications, customer experience and CPaaS enablement…
Promo Direct Enhances Customer Experience With Cutting-Edge AI Integration News Desk Dec 12, 2023 In a strategic move to enhance customer experience and streamline user interactions, Promo Direct – # 1 rated promotional products…
Daniel Martin Joins Pipedrive as VP of Customer Experience News Desk Dec 8, 2023 Pipedrive, the easy and effective sales CRM for small businesses, has appointed Daniel Martin as VP of Customer Experience. With…
8×8 Announces 8×8 Sales Assist to Improve the Customer Experience, Increase Satisfaction,… News Desk Dec 8, 2023 8x8, Inc., a leading integrated cloud contact center and unified communications platform provider, announced 8x8 Sales Assist for…