Customer Experience

Concentrix Corporation, a global technology and services leader, announced the launch of iX Hero, the latest product in its…

Alorica Inc., a global leader in digitally-enabled customer experience (CX) solutions, has officially launched CX2GO®, a turnkey,…

IntelePeer has launched its next-generation agentic AI within the IntelePeer AI Hub, aiming to transform enterprise customer…

NICE is excited to announce Interactions International 2025, the premier customer experience (CX) event of the year, taking place…

Press Ganey Forsta, a leading provider of experience measurement, data analytics, and insights, announced the appointment of Luke…

Leading Telecommunications Operator in Alaska Will Benefit From Continued Partnership Using Industry-Leading BSS/OSS Platform…

Twilio, the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, kicked off…

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…

Clerk Chat, the next-generation customer experience platform, announced a groundbreaking launch with Google, Verizon, T-Mobile and…

In digital marketing, turning a customer's first click into lasting loyalty is no longer easy. It’s a dynamic, interconnected…