Medallia and Eagle Hill Consulting Partner to Provide Customers With Leading Edge Employee Experience Services

As organizations increase their focus on strengthening the employee experience, Medallia and Eagle Hill Consulting have partnered to provide customers with leading edge employee and customer experiences services. The partnership couples Eagle Hill’s human-centered design services with Medallia’s pioneering employee and customer experience technology solutions.

Ensuring employees have the highest quality work experience not only keeps top performers on the job, it ultimately drives a top quality customer experience and strengthens organizational performance. Yet, recent Eagle Hill research indicates that employers are falling far short when it comes to delivering an exceptional employee experience.

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Eagle Hill customers now have a one-stop shop for the most innovative, end-to-end employee experience services.

“Our new partnership with Medallia is important because our customers now have a one-stop shop for the most innovative, end-to-end employee experience services,” says Melissa Jezior, president and chief executive officer of Eagle Hill Consulting. “This partnership marries the best of Eagle Hill and Medallia – the highest quality employee experience strategies that are informed by Medallia’s propriety AI technology. For example, using the Medallia technology, our experts now can better identify the root causes of employee experience issues and quickly develop and implement solutions that can strengthen both the employee and customer experience.”

 

SOURCE: PR Newswire