Ryan Awarded 2021 International Service Excellence Award for Customer Service Project of the Year –… Business Wire Feb 7, 2022 Ryan, a leading global tax service;]-s and software provider, has been awarded the 2021 International Service Excellence Award for…
Techy Launches Five Techy Cafes. Giving New Customers the Greatest Customer Service Experience PR Newswire Feb 4, 2022 Techy Cafes' new store openings will take its customer service experience to a new peak. The innovative repair and technology…
NICE CXone Selected by Leading Australian Vocational Education Provider to Digitally Transform its… Business Wire Feb 3, 2022 Wodonga TAFE achieves greater scalability and flexibility for remote working with NICE’s market-leading CXone cloud platform…
Calabrio Releases New Performance Coaching to Facilitate Agent Success and Customer Service… Business Wire Feb 2, 2022 Integrated, data-driven module provides tools to better support, develop and engage agents, allowing them to better meet rising…
LiveVox Enhances Knowledge Center to Power Intelligent Self-Service and Collaboration for Customer… Business Wire Jan 20, 2022 The Company’s fully fledged internal and external library provides intelligent and comprehensive self-service capabilities for…
Twilio Boosts Customer Trust and Messaging with Expanded Rich Communication Services MarTech360 Bureau Sep 10, 2024 On September 9, 2024, Twilio, the leading customer engagement platform known for delivering real-time, personalized experiences…
ServiceNow and Boomi Announce Strategic Commitment to Elevate Customer Experiences Through… News Desk Jul 25, 2024 ServiceNow, the AI platform for business transformation, and Boomi, a leader in intelligent integration and automation, announced…
Ooma Office Phone Service Now Integrates with Square, Delivering More Personal Customer Experiences News Desk Jun 6, 2024 Ooma, Inc., a smart communications platform for businesses and consumers, announced the integration of its Ooma Office business…
Laserfiche Recognized as a 2024 Gartner Peer Insights Customers’ Choice for Content Services… News Desk Jun 5, 2024 Laserfiche — the leading SaaS provider of intelligent content management and business process automation — has been named a…
Unisys Receives Dual HDI Awards for Customer Experience and Best Service and Support News Desk May 29, 2024 Unisys has received two HDI Global Service and Support Awards: "Best Customer Experience" and "Best Service and Support Manager."…