SugarCRM Wins Gold Stevie Award in the 2024 Sales & Customer Service Awards for CRM Suite,… News Desk Apr 17, 2024 SugarCRM, provider of the award-winning AI-driven sales automation platform, announced the company’s latest technology accolade – …
boost.ai Introduces Generative Action, Enterprise-Ready GenAI for Customer Service News Desk Apr 17, 2024 boost.ai, a leading conversational AI (CAI) solution provider, announced the launch of Generative Action, the latest in a series…
Inspiro Named Outsource Partner of the Year in 2024 Customer Service Excellence Awards News Desk Apr 12, 2024 Inspiro, a global leader in customer experience outsourcing, has been awarded the title of Outsourcing Partner of the Year at the…
Wolken Software Announces General Availability of Wolken Gen AI to Enhance Efficiency for B2B… News Desk Mar 28, 2024 Wolken Software, a leading provider of customer service solutions for B2B companies, announced the general availability of Wolken…
Cognigy Advances to Elite Tier in Genesys AppFoundry, Reinforcing Demand for AI-Powered Customer… News Desk Mar 26, 2024 Cognigy, global leader in AI-powered customer service solutions, announced its advancement to the Elite Tier partnership on the…
ServiceNow Named a Leader in Customer Service Solutions by Independent Research Firm News Desk Mar 20, 2024 ServiceNow, the leading digital workflow company making the world work better for everyone, has been named a Leader in the…
Coveo Wins CMSWire IMPACT Award for Best Use of AI in Customer Service with Coveo Relevance… News Desk Mar 18, 2024 Coveo, a leading provider of enterprise AI platforms that enable individualized, connected, and trusted digital experiences at…
Customer Service is More Important Than Ever in 2024 Peter Feb 28, 2024 No matter how good your product or service is, you need to offer exceptional customer service to retain customers. More companies…
iQor Earns Customer Service Center of the Year Award for Fifth Consecutive Year and Inbound Sales… News Desk Feb 22, 2024 A top-ranked U.S. home warranty provider recognized iQor with its Service Center of the Year Award for outstanding customer…
RingCX Achieves Industry Leadership Recognition and Market Momentum as Businesses Prioritize… News Desk Feb 21, 2024 RingCentral, Inc, a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions,…