ServiceNow, the leading digital workflow company making the world work better for everyone, has been named a Leader in the…

Coveo, a leading provider of enterprise AI platforms that enable individualized, connected, and trusted digital experiences at…

No matter how good your product or service is, you need to offer exceptional customer service to retain customers. More companies…

A top-ranked U.S. home warranty provider recognized iQor with its Service Center of the Year Award for outstanding customer…

RingCentral, Inc, a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions,…

TaskUs, Inc., a leading provider of outsourced digital services and next-generation customer experience to the world's most…

Aisera, a pioneer of Generative AI solutions for the enterprise, announced that Dave Inc., one of the nation's leading neobanks,…

Ada, the AI-native customer service automation company, announced a partnership with Dixa, the conversational customer service…

Kustomer, an industry-leading AI-powered customer service CRM, is announcing a groundbreaking innovation in artificial…

Amazon Web Services, Inc, an Amazon.com, Inc. company  announced new generative AI capabilities in Amazon Connect, AWS’s cloud…