TaskGPT Launches in Zendesk Marketplace, Giving Customers Access to Leading Generative AI-fueled… News Desk Jan 29, 2024 TaskUs, Inc., a leading provider of outsourced digital services and next-generation customer experience to the world's most…
Aisera & Dave Launch DaveGPT, a Generative AI Customer Service Assistant to Enable Personalized… News Desk Jan 17, 2024 Aisera, a pioneer of Generative AI solutions for the enterprise, announced that Dave Inc., one of the nation's leading neobanks,…
Ada Announces Partnership with Dixa to Deliver AI-First Customer Service Experiences News Desk Jan 17, 2024 Ada, the AI-native customer service automation company, announced a partnership with Dixa, the conversational customer service…
Kustomer Unveils KIQ Customer Assist: A Next-Gen AI Customer Service Bot Driving Business Efficiency… News Desk Dec 7, 2023 Kustomer, an industry-leading AI-powered customer service CRM, is announcing a groundbreaking innovation in artificial…
Amazon Connect Introduces Generative AI Capabilities to Help Organizations Boost Worker… News Desk Nov 29, 2023 Amazon Web Services, Inc, an Amazon.com, Inc. company announced new generative AI capabilities in Amazon Connect, AWS’s cloud…
Glance recognized in the 2023 Gartner Market Guide for Digital Customer Service and Support report News Desk Nov 13, 2023 Glance, the leader in Guided CX software, is delighted to announce its second consecutive recognition in the Gartner Market Guide…
iQor Symphony [AI] Drives Excellence in Customer Service and Compliance News Desk Nov 1, 2023 iQor’s recently launched Symphony ecosystem is designed to transform and enhance the employee lifecycle. This innovative AI…
Sprinklr Optimizes Social Media Customer Service for Vueling News Desk Oct 26, 2023 Sprinklr, the unified customer experience management platform for modern enterprises, announced that Vueling – a Spanish airline…
Dialpad Introduces Custom Ai Playbooks, Transforming the Sales and Customer Service Experience with… News Desk Oct 25, 2023 Dialpad, Inc. – the industry-leading Ai-Powered Customer Intelligence Platform announced the release of Custom Ai Playbooks, a…
Ada to Host Annual Interact Conference on Navigating AI-First Customer Service News Desk Oct 20, 2023 Ada, the world's leading AI-native customer service automation platform, announced that its 2nd annual Interact Conference will…