Global leader in AI-powered customer service automation solutions, Cognigy, announced that it has recently been elevated to the…

LivePerson, the enterprise leader in digital customer conversations, won Best Customer Service Solution at the 2024 SIIA CODiE…

Zappix, a leading provider of AI-powered Digital Engagement Platform, announced a strategic partnership with Vee24, a leader in…

Kore.ai, a leader in enterprise conversational and generative AI platform technology, announced it has been named a “Leader” in…

CCC, a leader in advancing copyright, accelerating knowledge, and powering innovation, was named a Bronze Stevie Award winner for…

Intradiem, the leading provider of contact center automation solutions for customer service teams, proudly announces its gold…

Frost & Sullivan recently researched the customer experience (CX) outsourcing services industry and, based on its analysis…

Brightcove, the world's most trusted streaming technology company, is launching a new generative AI assistant for Amazon Web…

TCN, a leading provider of cloud-based call center technology, is proud to announce that it has been honored with two Bronze…

Parloa was founded in 2018 by Malte Kosub and Stefan Oswald in Berlin, Germany to harness the power of AI to revolutionize…