LivePerson wins Best Customer Service Solution at the 2024 SIIA CODiE Awards News Desk May 31, 2024 LivePerson, the enterprise leader in digital customer conversations, won Best Customer Service Solution at the 2024 SIIA CODiE…
Top Customer Communications Management Strategies to Enhance Client Relationships Nikhil Sonawane May 30, 2024 Effective customer communications management has become the need of the hour. Clients today expect…
Tealium expands global capabilities for customers with European Unified ID integration News Desk May 30, 2024 Tealium announced that it now offers its participating advertiser clients seamless integration with EUID, the open-source identity…
Avaya Announces Its Upcoming Presence at Customer Contact Week (CCW) 2024 in Las Vegas News Desk May 29, 2024 Avaya, the leader in enterprise CX, announced its continued investment in wider industry conversations with its upcoming presence…
LivePerson appoints Sandy Hogan as CRO to accelerate growth, go-to-market strategy, and customer… News Desk May 29, 2024 LivePerson, the enterprise leader in digital customer conversations, announced the appointment of Sandy Hogan as Chief Revenue…
Dentsu UK&I appoints Indy Saha as Chief Experience Officer to drive growth though creativity… News Desk May 28, 2024 Dentsu UK and Ireland announces the appointment of Indy Saha as Chief Experience Officer (CXO), who will join its senior…
SugarCRM Acquires sales-i to Enhance Customer Sales Profitability, Drive Intelligent Account… News Desk May 23, 2024 SugarCRM, provider of the award-winning intelligence-driven sales automation platform, announced it has acquired sales-i, a…
Salesforce Unveils New Einstein 1 Marketing and Commerce Innovations to Power the Complete Customer… News Desk May 23, 2024 Connections, Salesforce, the #1 AI CRM, expanded its Einstein Copilot capabilities by introducing new features for marketers and…
Launch of Acquia Syndicate Streamlines Product Experience Management & Accelerates Access to… News Desk May 22, 2024 Acquia, the leader in open digital experience software, announced the launch of Acquia Syndicate, a product data syndication…
Zappix and Vee24 Partner to Revolutionize Digital Customer Service News Desk May 22, 2024 Zappix, a leading provider of AI-powered Digital Engagement Platform, announced a strategic partnership with Vee24, a leader in…