Talkdesk announces a deeper partnership with Verint to help contact centers increase customer… News Desk Mar 26, 2024 Talkdesk, Inc . , a world-leading AI-powered contact center for businesses of all sizes, announced an expanded partnership with…
Cyara to Exhibit at Enterprise Connect 2024, the Leading Conference and Exhibition for Enterprise… News Desk Mar 22, 2024 Cyara, the leading AI-powered Customer Experience (CX) Transformation Platform provider, will participate as an exhibitor at …
Avaya and International Avaya User Group Unveil CX Force Awards 2024: A New Era of Customer… News Desk Mar 19, 2024 Avaya, a global leader in customer experience solutions, launched their inaugural edition of the CX Force 2024 awards, celebrating…
Tech Mahindra and Sprinklr Partner to Deliver AI-first Customer Experience Platform for Global… News Desk Mar 15, 2024 Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, announced a strategic…
Avaya to Deliver AI-Powered Customer Experience Use Cases and Insights at Enterprise Connect 2024 News Desk Mar 13, 2024 Avaya, a global leader in customer experience and communications solutions, announced its presence at Enterprise Connect 2024, the…
Forrester’s CX Summit North America 2024 Tackles Balancing GenAI With Human Capabilities To Deliver… News Desk Mar 12, 2024 Forrester announced the full conference agenda for its CX Summit North America event being held in Nashville, Tennessee, and…
BT Selects Sprinklr for Unified Customer Experience News Desk Mar 7, 2024 Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, announced that BT has selected…
B2B Customer Experience: Everything You Need to Know in 2024 Aparna M A Mar 6, 2024 In our contemporary era, the significance of customer experience cannot be overstated. Beyond mere price considerations or product…
8×8 Launches 8×8 Engage to Bridge Customer Experience Journey Gaps Across an Organization News Desk Mar 1, 2024 8x8, Inc., a leading integrated cloud contact center and unified communications platform provider, announced the availability of…
Vyopta Introduces Aviator to Provide Contextual, AI-Assisted Support to Enhance Customer Experience… News Desk Feb 28, 2024 Vyopta, the global leader in digital collaboration and experience optimization, announces the launch of Aviator, an innovative…